How do I activate my account?
There are three places on the homepage you can click on to begin your account activation:

• At the top right corner of the homepage, where it says “First Time Login”
• At the top left side of the homepage, to the left of the large photo, where it says “Sign Up”
• By highlighting “Online Community” on the main horizontal navigation bar on the homepage, scrolling down the drop box and clicking “Join”

After you have clicked on one of the three places described above, you will be redirected to the Account Lookup page. Enter your last name and click “Find”. Select the button to the left of your name and click “Next”. Enter your Constituent ID number and click “Verify”.

• If you do not have your constituent ID number, please contact the MU Alumni Relations office by calling 888-305-6505 or emailing alumni2@mansfield.edu.  Please include your full name and class year in the email to assist the Alumni Office in providing you with a timely response. 

Create your username and password and complete the account set-up form.


My account is now activated – how do I login to the online community in the future?
There are three places on the homepage you can click on to login:

• At the top right corner of the homepage, where it says “Login”
• At the top left side of the homepage, to the left of the large photo, where it says “Login”
• By highlighting “Online Community” on the main horizontal navigation bar on the homepage, scrolling down the drop box and clicking “Login”

Enter the username and password you created.

You can also login using facebook connect. Click here to learn more about facebook connect.


I forgot my username and/or password – what do I do?
Highlight “Online Community” on the main horizontal navigation bar on the homepage, scroll down the drop box and click “Username Help” or Password Help”.  In both cases, you will enter the email address you used when registering your account, and an email will be sent to you with either your username or a link to reset your password. 


When I try to reset my username and/or password, I'm told my email address can't be found – what do I do?
This means that the system has a different email address associated with your account – you may be attempting to login using a new or different email address, and did not update your account with the information. Email the MU Alumni Relations office at alumni2@mansfield.edu for help.  Please include your complete name and class year to assist the Alumni Office in providing you with a timely response. 


How do I access the alumni and friends searchable directory?
Highlight “Online Community” on the main horizontal navigation bar on the homepage, scroll down the drop box and click “Find Friends”. Because this is a secure directory, you will need to login to view it.


Where can I find Class Notes?
Highlight “Online Community” on the main horizontal navigation bar on the homepage, scroll down the drop box and click “Class Notes”. Because this is a secure page, you will need to login to view it.


How do I update my information?
You can update your information two ways:

• Click on “Update Information” under “Quicklinks” on the bottom right side of the homepage. Complete the form and click “Save and Continue”.
• Login to the online community and click on “My Account” which will appear on the top right side of the online community once you are logged in.

How do I create/update my online community personal profile?
Login to the online community and click on “My Page” which will appear on the top right side of the online community once you are logged in.


How does Facebook Connect work?
Click here to learn more about Facebook Connect.


Are there downloadable user guides available?
Click here to download a step-by-step guide on how to create your online community account.

Click here to download a step-by-step guide on how to manage your online community account.

Click here to download an informational packet that highlights the online community's features.

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